FC99 respects the privacy of every Malaysian user. This document clearly and transparently explains how we collect, store, use, and protect your personal data — all in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
All data transmitted between your device and fc99's servers is protected by 256-bit SSL/TLS encryption — the same security standard used by Malaysia's leading banks such as Maybank and CIMB.
Your personal data is stored on servers protected by multiple layers of security — firewalls, intrusion detection systems, and strict access controls that permit only authorised personnel.
FC99 does not sell, rent, or share your personal data with any third party for marketing purposes. Your data belongs to you — we only use it for purposes you have consented to.
FC99's Privacy Policy is fully developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct periodic legal reviews to ensure ongoing compliance with all applicable regulations.
You have the right to access, correct, delete, or withdraw consent for the use of your personal data at any time. This can be done through your account settings or by contacting our customer support.
In the event of a security incident involving your data, FC99 is committed to notifying you within 72 hours, in accordance with applicable laws and international industry standards.
Overview of FC99's data protection commitments
This Privacy Policy ("Policy") describes how fc99 ("we", "platform") collects, processes, stores, and protects the personal data of Malaysian users who register for and use the fc99 online casino and Sports Betting platform at https://fc99.click.
We understand that privacy is a fundamental right for every user. FC99 operates on the principle of transparency — we collect only what is truly necessary, use it solely for the stated purposes, and give users full control over their own data.
"fc99 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) in every aspect of how we handle our users' data. Your trust is the foundation of everything we do, and protecting your privacy is a commitment we will never compromise on."
By registering an FC99 account or using any of our services, you agree to the collection and use of your personal data as described in this Policy. If you do not agree, please discontinue use of the platform and contact us to discuss further.
Full list of data collected and its purposes
FC99 collects personal data in the following categories. We only collect what is necessary to provide you with a better experience:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Data | Full name, identity card number (MyKad), date of birth, gender | Required |
| Contact Data | Email address, mobile number, mailing address | Required |
| Financial Data | Payment methods (TnG, DuitNow, FPX), deposit & withdrawal records in RM | Required |
| Gaming Activity Data | Betting history, games played, wins & losses | Required |
| Technical Data | IP address, device type, web browser, access logs | Required |
| Optional Data | Language preferences, account settings, subscription notifications | Preferences |
Important Note: FC99 not store credit or debit card details directly. All payment processing via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX is handled by third-party payment processors that maintain their own PCI-DSS security standards.
Sources and methods of personal data collection
FC99 collects your personal data through several transparent and lawful methods:
In certain cases, FC99 may receive data from legitimate sources such as Malaysian payment processors (to verify transactions), identity verification service providers, and social media platforms if you use Social Login (where available).
Why and how FC99 uses your data
Fc99 uses your personal data solely for the following legitimate and necessary purposes:
For marketing and promotional communications, we will only send notifications to users who have given explicit consent. You may withdraw your marketing consent at any time through your account settings or by contacting us.
When and with whom your data may be shared
FC99 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances where data sharing may be necessary:
Data may be shared with service providers that support fc99's operations, including Malaysian payment processors (Touch 'n Go, GrabPay, DuitNow, FPX), game providers (Evolution Gaming, Microgaming, NetEnt), and cloud infrastructure providers. All such parties are bound by strict data protection agreements.
FC99 may be required to disclose user data to Malaysian authorities if ordered by a court of competent jurisdiction, or where necessary for investigations into financial crime, fraud, or other legitimate legal matters.
Data may be shared to detect, prevent, or take action against fraudulent activity, money laundering, or security threats that endanger the platform or other users.
FC99 never sell users' personal data to advertisers, data brokers, or any commercial third party. If you receive unsolicited promotions claiming to be from FC99, please contact us immediately at support@fc99.click.
The protection technologies and procedures we use
FC99 invests seriously in security infrastructure to ensure your personal data remains protected at all times. Our security measures include:
While we take all reasonable steps to protect your data, no security system is entirely foolproof. Users also play an important role by keeping their passwords confidential, not sharing account information, and promptly notifying us if they suspect any unauthorised access.
How fc99 uses cookies to enhance the user experience
Fc99 uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies are small text files stored on your device when you visit our platform.
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the FC99 platform. For more information on managing cookies, refer to your web browser's help guide.
Data protection rights guaranteed under Malaysia's PDPA 2010
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding your personal data held by FC99:
You may request a copy of all personal data we hold about you. Requests will be processed within 30 days.
If your data is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to legal requirements for the retention of financial records.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may withdraw your consent to marketing or non-essential communications at any time, with no impact on your account.
To exercise any of the above rights, please contact fc99's Data Protection Officer at privacy@fc99.click or via 24/7 Live Chat. Requests will be acknowledged within 3 business days and resolved within 30 days.
How long FC99 retains your personal data
FC99 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The following are our data retention guidelines:
When data is no longer needed and there is no legal obligation to retain it, fc99 will delete or anonymise that data using secure, irreversible methods.
How to contact the FC99 privacy team
If you have any questions, concerns, or complaints regarding this Privacy Policy or how FC99 handles your personal data, please reach out to us through the following channels:
We aim to respond to all privacy-related enquiries within 3 business days and resolve more complex issues within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
FC99 takes every privacy complaint seriously. No user will be penalised or have their service restricted for raising a legitimate privacy complaint. Your right to complain is fully protected.
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable laws. You will be notified of any material changes via your registered email address. Last revised on: 1 January 2026.
FC99 protects your data with 256-bit SSL encryption, complies with Malaysia's PDPA 2010, and never sells your personal information. Register and play with complete peace of mind today.
By registering, you agree to the Privacy Policy & Terms & Conditions FC99.