Terms & Conditions FC99 –
Malaysia Platform Terms of Use

Welcome to FC99, an online casino and Sports Betting platform operating in Malaysia. This Terms & Conditions document ("Agreement") constitutes a legally binding agreement between you ("User") and FC99 ("Company", "we", "us"). By accessing, registering for, or using any services provided by FC99, you confirm that you have read, understood, and agreed to be bound by all terms and conditions stated in this document.

FC99 is an online entertainment platform offering a wide range of casino games including slots, blackjack, roulette, live casino with real dealers, progressive jackpots, as well as Sports Betting covering the Malaysia Super League, EPL, badminton, e-sports, and more. This platform is offered exclusively to individuals located in jurisdictions where its use is lawful and does not violate any applicable laws or local regulations.

If you do not agree with any part of these Terms & Conditions, please stop using the FC99 platform immediately and contact our support team at support@fc99.click for further assistance.

2.1 Registration Eligibility

To register and use the FC99 platform, you must meet all of the following criteria without exception:

• Be at least 18 years of age at the time of registration
• Be located in a jurisdiction where online gambling is not explicitly prohibited
• Not currently enrolled in a self-exclusion programme at any gambling platform
• Not registering on behalf of another person or entity
• Has never previously been banned from the FC99 platform

2.2 One Account Per User

Each individual is only permitted to hold one (1) FC99 account only. Multiple account registrations — whether using different names, email addresses, phone numbers, or any other information — are strictly prohibited. FC99 reserves the right to suspend or close all associated accounts if this violation is detected, and any balance held in those accounts may be forfeited.

2.3 Account Security

You are fully responsible for the security of your password and all activity that occurs within your account. FC99 will not be liable for any losses arising from unauthorised access resulting from your failure to keep your account secure. Please contact us immediately if you suspect any suspicious activity on your account.

FC99 accepts deposits via a range of secure and recognised Malaysian payment methods. All financial transactions on this platform are conducted exclusively in Malaysian Ringgit (RM).

3.1 Accepted Deposit Methods

3.2 Deposit Limits

All deposits must be made using a payment method registered in the name of the FC99 account holder. Third-party deposits are not permitted and will be refunded without interest. FC99 does not bear any fees charged by payment service providers.

FC99 is committed to processing withdrawals promptly and efficiently. All withdrawal requests will be handled in accordance with established procedures to ensure the security and accuracy of every transaction.

4.1 Withdrawal Requirements

• The minimum withdrawal limit is RM 50 per transaction
• The maximum withdrawal limit is RM 50,000 per day and RM 200,000 per month (may vary for VIP accounts)
• Withdrawals must be made to the same or equivalent payment method used for the deposit
• Identity verification (KYC) may be required for withdrawals exceeding RM 10,000
• All bonus wagering requirements must be fulfilled before a withdrawal is approved

4.2 Withdrawal Processing Time

FC99 aims to process withdrawals within 15 to 30 minutes for e-wallet methods and 1 to 3 business days for bank transfers. All withdrawals are subject to standard security checks prior to approval.

FC99 offers a variety of exciting bonuses and promotions for both new and existing players. All bonuses are subject to specific terms and conditions, which should be read and understood before claiming.

5.1 Welcome Bonus

New FC99 players are eligible to claim a welcome bonus of up to RM 1,000 on their first deposit. This bonus is subject to wagering requirements of 30x bonus amount that must be fulfilled within 30 days after the bonus has been credited.

5.2 General Bonus Rules

• Each user is eligible to claim each type of promotion one-time only unless otherwise stated
• Bonuses cannot be directly converted to cash without meeting the applicable wagering requirements
• FC99 reserves the right to forfeit bonuses where there is evidence of abuse or fraud
• Certain games may contribute differently towards meeting the wagering requirements
• Bonuses cannot be transferred between accounts

All games offered at FC99 — including slots, blackjack, roulette, live casino, progressive jackpots, and Sports Betting — use independently verified random number generators (RNG) or transparent live game processes to ensure complete fairness.

6.1 Game Fairness

FC99 partners exclusively with internationally recognised game providers such as Evolution Gaming, Microgaming, NetEnt, and Pragmatic Play. All games undergo independent audits to verify the randomness and fairness of their outcomes.

6.2 Betting Limits

Each game has minimum and maximum betting limits as stated within the game interface itself. Players must adhere to these limits at all times. FC99 reserves the right to amend betting limits at any time with reasonable notice.

6.3 Final Results

In the event of a dispute regarding game outcomes, FC99's server records shall be final and binding. Any obvious technical errors (e.g., unreasonable winnings resulting from a software bug) are subject to cancellation.

All sports bets on FC99 are settled based on official results announced by the relevant sporting governing bodies. FC99 uses sports result data sourced from recognised providers.

• Bets placed on postponed or cancelled matches will be fully refunded unless otherwise stated
• For the Malaysia Super League and local football matches, the official Malaysia Football League results shall serve as the reference
• In-play bets placed after an event has occurred may not be accepted and will be voided
• Odds that are clearly incorrect due to a technical error are subject to cancellation
• Sports Betting limits are RM 5 minimum and RM 10,000 maximum per betting slip

FC99 reserves the right to take action against any account that breaches these Terms & Conditions or is involved in suspicious or fraudulent activity. Actions that may be taken include:

• Temporary Suspension — account frozen while an investigation is conducted
• Permanent closure — account permanently closed with or without balance refund
• Winnings forfeiture — winnings obtained through fraud or violations will be forfeited
• Re-registration ban — banned users are prohibited from registering a new account

Actions that may result in account suspension or closure include: providing false registration information, creating multiple accounts, payment fraud, bonus abuse, use of unauthorised software, or colluding with external parties to manipulate the system.

FC99 takes our responsibility towards player wellbeing seriously. We provide a range of tools to help players manage their gambling activity in a healthy and responsible manner.

9.1 Responsible Gaming Tools

• Deposit Limit — Set daily, weekly, or monthly deposit limits that cannot be exceeded
• Loss Limit — Maximum total loss limit within a set period
• Session Limit — Limit the duration of each play session
• Self-Exclusion — Suspend your account for 24 hours up to 6 months
• Self-Exclusion — Permanently close your account if needed

To access these tools, log in to your FC99 account and navigate to the "Responsible Gambling" section in your account settings. If you need assistance, contact our support team 24/7 via Live Chat. For more information, visit the Responsible Gaming us.

FC99 shall not be held liable for any loss or damage arising from the use of our platform under the following circumstances:

• Service disruptions caused by factors beyond FC99's control (force majeure)
• Unauthorised access to your account resulting from negligence in safeguarding your password
• Valid betting outcomes in accordance with the established game rules
• Losses arising from the player's own decisions
• Technical errors on the user's device or internet connection

Under all circumstances, FC99's maximum liability shall not exceed the amount of the most recent deposit made by the user in question.

All content on the FC99 platform — including brand names, logos, interface design, text, graphics, images, videos, audio, software, and source code — is the exclusive property of FC99 or our licensors and is protected under Malaysian and international copyright and intellectual property laws.

Users are not permitted to copy, distribute, display, republish, modify, or use any FC99 content for commercial purposes without our prior written consent. Unauthorised use of the "FC99" logo or name constitutes a breach of brand rights and may result in legal action.

FC99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. However, for material amendments (significant changes that affect user rights), we will endeavour to notify users via their registered email or an on-platform notice at least 14 days before the amendment takes effect.

The latest version of these Terms & Conditions is always available on this page. The "Effective Date" at the top of the document indicates when the current version came into force. Continued use of the FC99 platform after any amendments take effect will be considered acceptance of the updated terms.

12.1 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the FC99 platform, please reach out to us via:

• Email: support@fc99.click
• Live Chat: Available 24/7 via the FC99 platform
• FAQs: FC99 FAQ Page